Privacy Policy

Last updated: June 16, 2026

Introduction

This Privacy Policy explains how basin pixel collects, uses, and protects personal information provided through our website and services. We are committed to maintaining the confidentiality and security of your information.

Information We Collect

We collect information that you provide directly to us when you:

  • Submit inquiry forms through our website
  • Request information about our services
  • Communicate with us via email
  • Engage our research services

The types of personal information we may collect include:

  • Name and contact information
  • Email address
  • Organization name and position
  • Information about your research needs and strategic questions

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and requests
  • Provide research services you have requested
  • Communicate about ongoing projects and deliverables
  • Improve our services and website functionality
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or respond to lawful requests
  • To protect our rights, property, or safety, or that of others
  • With professional service providers who assist in delivering our services, under strict confidentiality agreements

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Research project data is retained according to the terms specified in individual service agreements.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing your personal information
  • Request transfer of your personal information

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. For more information, see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

basin pixel
Level 14, Menara Binjai
2 Jalan Binjai
50450 Kuala Lumpur
Malaysia

Email: [email protected]